Privacy Policy
KLM Equine Services
Last Updated: 12/04/2025
At KLM Equine Services, your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and protect your information when you use our services, visit our facility, or interact with us online or in person.
1. Information We Collect
We may collect the following types of information:
Personal Information
- Name
- Phone number
- Email address
- Physical address
- Emergency contact information
Horse-Related Information
- Horse name, age, breed, and health details
- Training history, veterinary or farrier information as provided
- Boarding, lesson, or training preferences
Payment Information
- Invoices, billing details, payment confirmations
- (We do not store credit card numbers; payments are processed securely through third-party providers)
Digital Information
- Information you provide through online forms or email
- Website usage data such as IP addresses or browser type (if applicable)
2. How We Use Your Information
We use your information to:
- Provide equine training, boarding, lesson, or sales services
- Communicate scheduling updates, invoices, or service information
- Ensure the safety and care of you and your horse
- Maintain business records and comply with legal obligations
- Improve our services and customer experience
3. Sharing Your Information
We do not sell or trade your personal information. We may share information only with:
- Veterinarians, farriers, or equine professionals involved in your horse’s care
- Emergency responders if needed for horse or rider safety
- Service providers, such as billing or scheduling software
- Legal authorities, if required by law
All sharing is done with your knowledge and only when necessary to provide proper services.
4. Data Protection
We take reasonable steps to protect your information, including:
- Secure storage of physical and digital records
- Limited access to authorized personnel
- Use of secure communication channels when possible
However, no method of transmission or storage is 100% secure.
5. Your Rights
You may contact us at any time to:
- Request access to the information we have about you
- Update or correct your personal information
- Request deletion of records no longer needed for legal or business purposes
6. Retention of Information
We retain client and horse records only as long as necessary to provide services and comply with legal, tax, or insurance requirements.
7. Minors
We do not knowingly collect personal information from minors without parental or guardian consent.
8. Changes to This Policy
We may update this Privacy Policy periodically. Any changes will be posted and the “Last Updated” date will be revised accordingly.
9. Contact Information
If you have questions about this Privacy Policy or how your information is used, please contact:
KLM Equine Services
Phone: 707-321-6121
Email: klmequinemgmt@gmail.com
Location: Hidden Valley Lake, CA 95461